If you’re not quite ready for a replacement, having your Tono-Pen professionally repaired is a great option. Automated Ophthalmics offers repair services for all generations of the Tono-Pen XL at a flat rate of $475. We offer quick turn-around (usually less than two weeks) along with a 90-day warranty.
During a Tono-Pen repair service, your instrument will be thoroughly cleaned, repaired, re-calibrated and tested. Accuracy and battery function are checked and then re-checked following an appropriate interval. This ensures all inner mechanics are functioning properly, and you can go back to using it as normal with no additional accuracy concerns.
Following final inspection, your Tono-Pen is carefully packaged and returned with a fresh set of batteries installed in the pen.
Automated Ophthalmics does not attempt to disassemble and repair transducers due to the delicate nature of this component. However, we are often able to substitute a comparable transducer in good condition.
If we are unable to repair your Tono-Pen because of damage to the Transducer, there will be no charge. You always have the option to purchase a refurbished Tono-Pen.
Please call us at 800-242-5602 to notify us of your Tono-Pen repair order and arrange for shipment.
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